SMS-Magic Converse delivers advanced text messaging capabilities packaged as out-of-the-box solutions for Salesforce. Interactive and automated text messaging has never been more powerful, nor simpler to configure, deploy, use and measure.
Forget coding scripts and scripts to configure even basic messaging. Converse Clickable Guidance Wizard makes configuration and deployment as easy as click, click, text. Campaign Builder features clickable guidance so simple that a user can tune current campaigns or create and run new campaigns.
Converse Desk guides reps to quickly respond to every conversation. Worklists guide reps to know which conversations need a response. Reps are alerted to new messages, given a 360° conversation history for quick context, and guided to the best responses. Conversation filters let reps closely track key conversations or critical cases.