SMS Messaging for Sales Cloud
SMS Messaging for sales empowers teams to have personalized conversations with more leads, respond to questions faster and convert more business. Our customers’ sales teams use SMS-Magic text messaging to increase conversions by 40% or more while accelerating their sales cycle by 25% or more. What are you waiting for?
Converse for Sales Cloud
Converse empowers sales teams to have personalized conversations with more leads, respond to questions faster and convert more business. Our customers’ sales teams use SMS-Magic text messaging to increase conversions by 40% or more while accelerating their sales cycle by 25% or more. What are you waiting for?
40% More Conversions
For companies using text messaging in their sales process
47% Larger Purchases
When sales reps use messaging to nurture and inform prospects
25% Faster Sales Cycle
In response to relevant and purposeful sales conversations
SMS Messaging for Sales Cloud
Empower your admins, sales reps and managers with Sales Cloud ready SMS messaging.
Rep Guidance Increases Productivity and Conversions
Intuitive rep guidance alerts to new conversations, creates simple worklists, empowers reps to prioritize and sort leads, offers customizable rapid response templates and shares a 360º conversation history across the buying journey.
Match Your Current Routing & Automation
Easily set routing rules to match your current processes to ensure that the right reps or teams receive their conversations immediately. Automate a personal first response so you get the first contact with new opportunities, within seconds of their request.
Track Performance with Automated Reports & Dashboards
Visual reports give you real-time insights to manage individual reps and teams, and analyze conversation trends and approaches that drive fast conversions. You can also track and tune outbound campaign results, plus manage budgets to optimize text messaging ROI by applying messaging to your best opportunities.
Flexible Inbox. The same Converse Desk component can be used across Sales Console, Classic and Lightning views, or within Objects.
Contextual conversations. Converse tags conversations by topic, so reps always have the right context to respond to conversations quickly with relevant information.
New conversation alerts. Decide where you need conversation alerts throughout the Sales Cloud environment, including utility bars, emails, Salesforce consoles and more.
360° history. Give reps a holistic view of all of a lead or contact’s interactions with marketing, sales, service, across your business. Reps quickly have the context they need to provide a better conversation.
Conversion dashboards. Track rep and team productivity, calls handled, status and conversions from messaging.
SMS Messaging for Sales
Features and Capabilities
QuickStarts are packaged versions of Converse, pre-configured for a specific Salesforce Cloud and/or industry segment.
Our Sales QuickStart gives you everything you need to quickly use text messaging to drive more sales conversations, out-of-the-box. From auto-responses and routing, to guidance that increases rep conversions. You also get the dashboards you need to track and control performance and seamless Sales Cloud and Console integration.
You can easily tune QuickStarts to meet the unique needs of your business.
Converse also offers custom coding access to Salesforce admins and developers who wish to create custom text messaging campaigns using native Salesforce tools, including Process Builder and more.
Schedule a Personal Demo with Our Textperts!
We’ll share Converse solutions for your specific industry and messaging needs.