SMBs Improve Customer Service with Business Text Messaging

SMBs Improve Customer Service with Business Text Messaging SMBs Improve Customer Service with Business Text Messaging Nearly 90% of customers waste a full 24-hour day on hold each year, according to the 2018 Customer Service Messaging Trends Report. Consequently, customers are demanding easy, convenient and efficient ways to...

Smart Sellers Use Text Messaging to Speed Up Sales

Smart Sellers Use Text Messaging to Speed Up Sales Smart Sellers Use Text Messaging to Speed Up Sales Consumers are putting the pressure on sellers for real-time responsiveness. Your customers are demanding fast, frictionless buying experiences. They expect the brands they interact with to deliver. Just as they expect...

Measuring the ROI of Intelligent Text Messaging

Measuring the ROI of Intelligent Text Messaging Measuring the ROI of Intelligent Text Messaging Data-driven everything has become the mantra across marketing, sales, and service teams. Analytics provide a lot of data, but what’s needed is more insight that helps you execute with hyper-relevance for your...

Use Killer Apps to Kickstart Your Messaging Strategy

Use Killer Apps to Kickstart Your Messaging Strategy Use Killer Apps to Kickstart Your Messaging Strategy Text messaging helps you to create the conversations that count without all the complexity. A recent survey by Ellie Mae found that 97% of consumers asked want texting to be part of the sales conversation. Use...
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