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Ochre Recruitment is improving the availability of urgently required doctors in ANZ hospitals through contextual conversations with candidates during COVID-19

Ochre recruiters have quick, personalised conversations with candidates – a competitive advantage in the recruitment industry.
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HeyTutor transform students' learning experience by connecting them with the perfect tutor

Using SMS-Magic Heytutor experienced 56% increase in response rate over their earlier email reach outs!
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Upstart uses personalized messaging to solve its loan funding puzzle & retain customers

Upstart gets more customers, as it is able to keep the customers in the system through timely and regular updates on the loan status.
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Grassroot Soccer, an NGO, uses the power of Soccer to educate the communities to stop the spread of HIV.

Grassroot Soccer (GRS) is an international public health NGO headquartered in Cape Town, South Africa that uses the power of soccer to educate, inspire, and mobilize...
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How FreedomCare is using SMS to monitor recovering COVID-19 patients

FreedomCare is a New-York based home healthcare company. They are a contracted provider of CDPAP.
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Non-profit Little Kids Rock pivots to online education lessons during COVID-19 pandemic.

Little Kids Rock saw increased viewership in their digital resources that were distributed and shared via SMS messages.
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How Renault used SMS-Magic to provide excellent customer service via text messaging

Renault implemented SMS-Magic text messaging for their contact centers across the UK.
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Australian Institute of Business drives student enrollment with messaging

AIB increases enrollment by enabling advisors to use messaging to engage busy working professionals on their terms.
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“College Possible” increases enrollment rates with conversational messaging

Mentors chat with low income students through messaging. 87% engagement rate via texts resulted in higher graduation rates.
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Oral Roberts University increases response rates with SMS-Magic messaging

ORU uses messaging throughout the admission funnel to grow enrollment and reduce no-shows to campus events by 90%. Download Now

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DaySmart Software Increases Response Rates With SMS Messaging

DaySmart Software messages with clients in 4 different industries to increase productivity, response rates & messaging insights
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Northwest University sees 15X increase to student engagement via messaging

Northwest University dramatically increased student engagement by using text messaging to improve the application process.
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A Mortgage lender increases conversions with SMS-Magic messaging

A mortgage lender uses automated text messaging to improve prequalification renewals and disclosure alerts.
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Conversational Text Messaging is Key to Stork Driver’s Business Growth

A car leasing company uses text messaging for higher engagement with buyers, faster issue resolution and increased staff efficiency.
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Parkbench tech company doubles connection rate with text Messaging

Parkbench uses messaging to set appointments, talk with leads and capitalize on flash sales to sell website sponsorships.
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How a Software Company Gets More Customer Engagement with Messaging

A SaaS company engages customers by sending text messages with offers, educational content, and service updates.
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“I Want to Study in Australia” use messaging to increase conversions by 35%

IWTSIA used 2-way messaging to qualify leads and increase conversions by 35%
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United Phosphorus Ltd increase sales conversions with conversational messaging

UPL: an agricultural company uses messaging to close more deals, improve customer support & increase customer satisfaction.
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Sheriff & Associates increase candidate engagement and placement with messaging

30% of Sheriff & Associates high quality candidates are found and placed via conversational messaging Download Now

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Wavelength speeds time to hire with conversational messaging

50% of Wavelength’s candidates opt-in to receive text messages throughout their recruiting cycle, increasing hiring efficiency.
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Talent Rover increases candidate engagement using SMS-Magic messaging

Talent Rover enables customers to message candidates which increases productivity and reduces recruiters’ time-to-placement.
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LifeMoves improve communication, engagement and success with messaging

Non-profit LifeMoves sends clients automated surveys by text message to learn how they’re doing. They average a 59% response rate!
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GIVE volunteers used SMS-Magic to increase their conversions by 30%

GIVE increased prospect conversations by 60% and sales conversions by 30% with text messaging from SMS-Magic.
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Beer Home Team streamlines the buying and selling process with conversational messaging

Real estate agency uses one-to-one messaging and automated messaging flows to better engage with leads and customers.
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Salesforce Guides
Salesforce Admin Guide

Guide for installing, maintaining, and troubleshooting SMS-Magic Converse Application

Zoho Guide
Zoho Admin Guide

Installation, Registration, and Configuration SMS-Magic Converse on Zoho CRM

Partner Portal Admin
Portal Admin Guide

Get started with messaging without CRM with simple quick setup.

Mobile settings
Mobile Admin Guide

Set-up SMS-Magic Android and iOS app mobile app for easy conversation on the go.

Developer Guide
Developer Guide

Integrate our messaging API's with your custom workflows, CRM or other integrations.

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Best Practices in Conversational Text Messaging for Real Estate

This whitepaper share best practices for enhancing and streamlining your real estate communications with text messaging.

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Best Practices in Conversational Text Messaging for General Business

This whitepaper shares best practices for business users of text messaging, proven by our 2000+ global customers.

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Best Practices in Conversational Text Messaging for Recruiting

This white paper shares use cases and best practices for conversing via messaging with candidates.

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Best Practices in Conversational Text Messaging for Financial Services

This white paper has use cases and tips on meeting messaging regulatory requirements for banks, brokers and others in financial services.

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Get Started with Text Messaging

This course is designed to give you an overview of conversational messaging, the significant results you will achieve and use cases that guide you to effectively integrate messaging with your marketing, sales and service communications.
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13 Global Business Messaging Trends You Cannot Ignore in 2021

Messaging dominates mobile phone usage in the U.S. With over 2 trillion text messages sent annually, it’s proven to be the best customer engagement channel.

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How the United States Uses Mobile Messaging

Messaging dominates mobile phone usage in the U.S. With over 2 trillion text messages sent annually, it’s proven to be the best customer engagement channel.

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Text messaging for staffing helps you find talent faster, keep them engaged and place them more efficiently.

Text messaging for wellness helps you get 6x more new patient inquiries and convert 40% more to patients.

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8 Ways to Win The Deal With Text Messaging

Text messaging is so much more than just quick messages. For sales reps, text messaging is a key way to beat your competition to the deal.

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How Text Messaging Compliance Works

Text messaging compliance involves regulatory laws and carrier requirements. Each vary from country to country.

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Business Text Messaging vs. Personal Messaging

One of the regular questions we get is about how business text messaging is better than personal messaging, or how it’s different.

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Grow Your Pipeline and Move More Leads to Sales

Get 6X more responses, personalize engagement and accelerate lead to opportunity transitions

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6 Ways to Accelerate Product Revenue with Text Messaging

SMS text messaging helps you expand your opportunity pipeline, convert sales faster, and capture customer loyalty

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8 Ways to Use Text Messaging in Financial Services

8 ways to use text messaging in Financial Services to better respond and connect with clients and prospects.

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How to Use SMS to Make Your Contact Center a Competitive

SMS text messaging increases the volume of cases handled by 10:1, while improving the quality of every interaction.

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8 Reasons Converse Text Messaging Delivers 15X Student Engagement

8 reasons Higher Education uses SMS text messaging to better respond and connect with students and alumni.

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8 Ways Text Messaging for Staffing Fuels Success

Text messaging for staffing helps you find talent faster, keep them engaged and place them more efficiently.

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Introduction to Conversational Text Messaging

This guide gives you an overview of conversational text messaging for business. You’ll learn why there’s been such rapid growth in the use of conversational messaging and the results you will achieve when you use it in your business.
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A Beginner’s Guide to Compliance and Best Practices in Conversational Text Messaging

This guide shares a basic overview of key compliance requirements for conversational text messaging. It also shares a set of best practices for text messaging, developed by SMS-Magic with over 1500 customers.
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Use Cases for Conversational Messaging in Marketing

This guide shares an overview of the applications and use cases for conversational messaging in your marketing organization. You’ll find 6 powerful use cases for messaging that will significantly increase the ROI on your marketing campaigns and overall marketing organization. Plus, you’ll learn how to give sales more qualified leads than ever before.
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Use Cases for Conversational Messaging in Service

This guide shares use cases and ideas for improving the results of your service organization with conversational text messaging. You’ll find 7 use cases proven to significantly increase customer satisfaction and loyalty by offering better service, faster resolution and communication the way your customers want.
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Driving Value with Messaging for Marketing

This guide shares more detailed use cases and best practices for using conversational text messaging in your marketing organization. You’ll learn the key ways that marketing can leverage conversational messaging, best practices for marketers and review customer case studies that share how to implement these best practices for increased prospect conversations.

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Use Cases for Conversational Messaging in Sales

This guide shares the simple yet powerful use cases for implementing conversational messaging in your sales organization. You’ll find 6 powerful use cases for messaging in sales that will significantly increase your conversion rates even as you converse with a larger number of prospects. The result? More sales, faster than ever before.
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Driving Value with Messaging for Sales

This guide shares more detailed use cases and best practices for using conversational text messaging in your marketing organization. You’ll learn the key ways that marketing can leverage conversational messaging, best practices for marketers and review customer case studies that share how to implement these best practices for increased prospect conversations. Download Now

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Driving Value with Messaging for Service

This guide shares more detailed use cases and best practices for using conversational text messaging in your customer service operations. You’ll learn why conversational messaging is the preferred channel by customers for service discussions, explore best practices for service teams and review customer case studies that share best practices for conversational messaging in service. Download Now

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Best Practices Guide to Text Messaging for Sales

Learn how to grow your revenues by converting 40% more prospects with the power of conversational text messaging.

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Best Practices Guide to Text Messaging for Service

Learn how to reduce your service cost, increase customer loyalty with conversational text messaging.

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Best Practices Guide to Text Messaging for Marketing

Learn how marketing can start that first conversation with 6x more prospects, then continue the conversation.

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Text Messaging Compliance Kit

Download our Compliance Kit – featuring three guides that give you the insights, recommendations and questions you need to ask to be sure your messaging is compliant.

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The Insider's Guide to SMS Templates

SMS templates accelerate your time-to-campaigns, increase sales effectiveness and assure fast customer support resolutions. Get everything you need to know here!

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Regulatory Compliance for Messaging

Compliance with messaging regulations varies by country. Violations come with the risk of significant fines for your business. Get the details you need to ensure you’re compliant.

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A Buyer’s Guide to Text Messaging Compliance

Text messaging compliance can be confusing. Regulations vary greatly by country, as do carrier requirements to assure message delivery.

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Create Customer Loyalty with SMS Text Messaging

Grow your business with these six simple steps to increase customer loyalty with messaging.

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11 Ways to Use Text Messaging for Marketing

Learn how to gain your customers’ trust and increase satisfaction with relevant text messages.

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Use Texting to Convert Passive Candidates Into Active Candidates

Learn how you can start and nurture a conversation with passive candidates. Find out how to keep conversations going with text messaging.

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7 Do’s and Don’ts for SMS Text Messaging

These best practices will accelerate your time-to-messaging with campaigns and interactions.

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Create Customer Loyalty with SMS Text Messaging

Grow your business with these six simple steps to increase customer loyalty with messaging.

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How to Use Text Messaging to Engage Customers

Learn how to use personal data to engage customers and reward buyer behavior with messaging.

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Text Messaging: A Recruiting Strategy to Reduce Time-to-Hire

Quickly filter candidates who match position requirements and prequalify them for faster placements, with SMS text messaging.

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How to Recruit More Millennials with Text Messaging

Here’s how you can build your employer brand, reduce time-to-hire, engage and nurture Millennial candidates with text messaging.

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Go Digital to Recruit Students with Text Messaging

How messaging can help you share information with students, encourage them to schedule campus tours and respond to their questions fast.

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Automate Student Applications with Messaging for Education

Create messages that guide students through the admissions process, from financial aid to housing, campus activities and class schedules.

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Get Your Students’ Attention with Text Messaging for Higher Ed

Sending campus announcements and updates, event reminders and emergency announcements are all easy to do with messaging – here’s how.

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Selling Home Buyers on Conversational Text Messaging

Learn how texting can help you automate a lot of your daily inquiries, serve your clients better and close more real estate deals.

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3 Fundraising Strategies for Engaging Alumni via Messaging

Get to know your alumni and build a stronger relationship with them for your fundraising and other programs through SMS text messagin

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Staffing Agencies Place Candidates Faster with Messaging

Find out how to use messaging to easily meet sudden demand spikes, encourage candidates to fill timesheets and increase client satisfaction.

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Writing Effective Text Message Conversations for Home Buyers

Learn best practices for crafting the ideal text message. Craft messaging that integrates with your CRM to automate and reduce your workload.

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Communicate Continuously with Clients in the Office or On the Go

Increase client responsiveness by using messaging via your Salesforece desk or mobile. Always know what’s relevant thanks to a 360 contextual history.

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Real Estate Agents Use Texting to Simplify Home Buying

Build your buyers’ profiles, schedule showings and send property alerts via text messaging to guide your clients through home buying.

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Use Conversational Text Messaging for Wellness Tips

Use conversational text messaging to share wellness tips for a powerful, simple way to show your clients you care about them.

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Use Text Messaging and Meet FINRA Regulatory Requirements

Clients text brokers all the time, but with advanced messaging you can continue the conversation over text message and comply with regulations.

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3 Ways Text Messaging Simplifies the Loan Documentation Process

How automated messaging on workflows will remind your clients about the documents you need, at every stage of the loan documentation process.

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Using Text Messaging to Promote Events and Manage Meetings

Get more attendees to your promotional events with text messaging. With automated messaging, you’ll have more time to spend with your donors.

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Get Personal to Increase Donations with Text Messaging

Increase your success when it comes to fund-raising by engaging your donors in personalized conversations via SMS text messaging.

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Improving Patient Communication with Text Messaging

Communicate about notifications and updates concerning lab work, new products and supplements or services becoming available and other important updates.

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Automating Real Estate Documentation with SMS Messaging

Simplify documentation processes with automated text messaging. Remind clients to supply information, sign a form, or provide feedback via texting

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Convenient Healthcare Scheduling with SMS-Magic Text Messaging

Use messaging to set appointments, reschedule and remind patients about necessary documents to increase satisfaction.

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Get 6X the Prospect Conversations with Message Marketing

Companies who use SMS-Magic conversational text messaging as part of their marketing outreach attract six times the prospect conversations.

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Convert 40% More Sales with Conversational Messaging

SMS-Magic text messaging ensures your sales team is the first to respond, and that you continue to respond in a relevant and high value fashion.

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Capture Customer Loyalty with SMS-Magic Messaging

Your customers feel more appreciated and you resolve customer issues more effectively when your service agents use conversational messaging.

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Reach More Prospects with Personal Health Product

Text messaging makes it simple to reach out to clients and patients with personalized promotional offers for products, discounted services...

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Ask Your Donors to Help You Fund Raise with Text Messaging

African nonprofit Grassroot Soccer cost-effectively reaches students in remote areas with messaging.

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