Seamlessly send and receive SMS directly inside Salesforce. No toggling. No missed follow-ups. Just real conversations, where they matter most.
AI Summaries: One-click conversation insights across all channels and teams. Template Magic: Brand-safe, emoji-friendly content—reusable across chat, campaigns & automation.
BYOAI, Stay Safe: Plug in your AI while keeping guardrails like moderation & redaction.
Voice AI: Extend intelligence to voice with smart hand-offs.
Respond to consumer queries using Converse App built natively on Salesforce. Intuitive alerts to new conversations, simple worklists, auto- response templates, 360º lead conversation history empowers reps to prioritize and close leads.
Consumers when reminded and alerted about meetings and events, are more likely to turn-up. CRM driven automated multichannel text messaging enables the notifications in a seamless manner.
CRM driven messaging allows you to mix channels in your sales process, either as part of automated cadence or manual touch-points.
Respond to consumer queries using Converse App built natively on Salesforce. Intuitive alerts to new conversations, simple worklists, auto- response templates, 360º lead conversation history empowers reps to prioritize and close leads.
Converse matches your current routing rules and automation process to assign conversations to Sales Executive or Sales teams, and sends a personalized first response to new opportunities instantly.
Maintain audit trail as per TCPA, GDPR, CCPA, CASL guidelines. Quick Wizard to configure Opt-In, Opt-Out Keywords to Get, Revoke and Renew Consent
Control Campaigns (Start, Stop, Pause); Measure Results in real-time; Generate conversations and assign to Sales.
Financial Services
Exceed Client Expectations with Conversational Messaging
Use conversational messaging to improve engagement and build better relationships with your clients.
"This product is AMAZING and is changing my business. It reaches clients 100x better than email."
Michael Goldenberg
President, DebtCare Canada
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Product Sales
Create Engagement and Accelerate Sales
Attract new clients, engage with leads, build rapport quickly, and close more deals with conversational messaging.
"We were missing 58% of incoming calls. Now we answer 80% + of all incoming enquiries."
Ajaz Elahi
Director, Sinspeed
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Higher Education
The Best Way to Reach Students
Messaging empowers education provers to engage with more students and boost student success while using less resources.
"Our ability to communicate effectively with students reached new heights through SMS-Magic and with their recent upgrade to Converse."
Nicholas Brownell
Director of Enrollment Operations and Technology, California Baptist University
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Staffing
Place More Candidates Faster
Find talent faster, keep them engaged, and place them more efficiently with conversational messaging.
"SMS-Magic support is great, the product is easy to use and well-integrated with our solution."
Nicolas Poujols
Project Manager, Kelly Services
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Contact Centers
Provide Exceptional Service Experiences
Resolve more cases faster and provide a better service experience with automated and conversational messaging.
"We respond to 10 support messages to every support email – our customers love it."
Greg Royse
CEO, Tidy
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Healthcare & Wellness
Provide Better Care
Streamline patient & client communications with HIPAA compliant messaging.
"SMS-Magic is a simple, powerful, SMS solution for Salesforce that has become integral to our day-to-day operations."
Martin McCauley
Director of Patient Services, BioSpine Institute
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SMS-Magic is a simple, powerful, SMS solution for Salesforce that
has become integral to our day-to-day operations.
