• Table of Contents
  • SMS-Magic Release Notes
    • Converse 1.55
      • UI change for the New Template page
      • Deprecated Features and Components
    • Converse 1.54
      • Browser Notification for New Incoming Messages
      • Embedded Converse Desk for Classic Side Panel
      • Embedded Converse Desk for Lightning Utility Bar
      • Assign Conversation
      • Send New Message from Embedded Converse Desk
      • UI change to Salesforce Classic Single SMS and Bulk SMS
      • Gray background color for messages from Converse Apps
      • Missing Close option for Conversation View fixed
      • Create a new conversation in ECD
      • User able to assign Conversations
      • Viewing related Conversation in CD conversation flow
      • Viewing related Conversation in ECD at Record Detail page
      • CRM actions are supported for Converse Desk
    • Converse 1.52
    • Interact 1.48
    • Interact 1.47
  • Zoho Release Notes
  • Salesforce Installation and Upgrades Guide
    • Interact Installation Guide
    • Converse Installation Guide
    • Upgrade Checklist for Converse 2.0
  • Zoho Installation Guide
    • Introduction
    • Installing SMS-Magic on Zoho CRM
    • Signup to Use SMS-Magic with Zoho
    • Configuring SMS-Magic with Zoho
    • IP Whitelisting
  • Learn about Texting
    • Understanding SMS Messaging (Glossary)
    • SMS Communication Guidelines (Know About SMS Compliances)
    • What is Sender ID?
    • SMS Best Practices (Carrier Restrictions)
    • SMS Character Set - Common MIstakes
    • Phone Numbers - Short Code vs Long Code
    • A Beginner's Guide to SMS Short Codes
    • Track SMS Open Rates