Edit Message Template

To edit an existing Message Template, follow the below steps –

  • Click on Ellipsis icon and then on Edit for the Message Templates you wish to Edit
  • Edit the content as per your requirement
  • Click on the ‘Save’ button. The changes to the template will be saved
  • If you do not want to save the changes, click on the Cancel button
Note:
  • You cannot change the selected Channel Type
  • You cannot uncheck the Registered WhatsApp Template checkbox. A template once saved as a registered WhatsApp template, cannot be converted to a non-registered template.
  • You cannot change the Media type selected for the Registered WhatsApp Template. You can edit and add another media if required or remove the added media.
  • If there was no media file added, in that case, you can add a media file of your choice.

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