Speedy Customer Service
via Text Messaging

  • Speedy Customer Service via Text Messaging
  • It takes 12 positive experiences to make up for a single negative one

    How can you dramatically increase positive customer service perceptions?
  • With SMS-Magic you’ll quickly and effectively resolve customer issues,
    before they head to your competition

  • Get to the Problem Quickly
  • Get to the Problem Quickly

    Initiating conversations in a channel that is convenient for your customer means you quickly and easily get the information you need

  • Let them know you care
  • Let them know you care

    Customers want to know the status of their request. Send automated status updates via messaging

  • Get any agent quickly up-to-speed to handle your customer’s case
  • Get any agent quickly up-to-speed to handle your customer’s case

    Messaging history enables your agents to provide informed responses, so your customers don’t need to repeat themselves

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See how Easy it is for you to Power your Support Conversations with Messaging