Text Messaging for Salesforce

Converse for Salesforce

SMS-Magic Converse for Salesforce brings powerful technology that takes your CRM investment to a new level. It’s simple to deploy, easy to use and delivers the most powerful messaging capabilities available today.

Even better, SMS-Magic Converse drives 6x the prospect conversations for our Salesforce users.

That’s just one reason we’re the highest rated messaging application on AppExchange.

SMS-Magic Converse seamlessly integrates with your Salesforce platform, as well as any customizations. That means you can immediately begin conversing with your buyers.

Whether you’re working on Salesforce Marketing Cloud, Sales Cloud or Service Cloud, we deliver conversational messaging that will engage more buyers, close more business and create ultimate customer service satisfaction. 

Seamless Salesforce integration lets users access and update all records and objects, take actions and add new records and objects.

The Highest Rated Messaging App

SMS-Magic Converse for Salesforce is a robust solution that delivers comprehensive messaging capabilities to Salesforce users leveraging our global messaging network blended with core messaging capabilities, seamlessly integrated within the Salesforce platform.

Converse for Salesforce users enjoy:

  • Quick, efficient conversations
    • Immediately send conversations from any object or record in Salesforce
    • Immediately update or create a Salesforce object, directly from the conversation
  • Simple Conversational Messaging
    • Intuitive, familiar interface
    • Seamless access to all Salesforce records, objects and data
  • Shared data and reporting
    • All data always in sync
    • Native reports include messaging insights
Fundamental Messaging Capabilities for Salesforce include:

  • Conversations
    • Read/Unread Conversations
    • Templates
    • Merge Field Support for Templates with CSV
    • Reports
    • Contact Data Management
    • Multi-Lingual Conversations
    • Multi User model
  • 360 degree Conversational History
    • Individual conversations
    • Aggregate Conversations(e.g., by Company)
Seamless Integration allows users to create new tasks in Salesforce directly from Converse.
  • Campaigns
    • Scheduling of Campaigns
    • Read/Unread Conversations
    • Templates
    • Merge Field Support for Templates with CSV
    • Reports
    • Contact Data Management
    • Multi User model
  • Global Compliance
    • Opt out
    • I18n
  • Global Delivery
    • Long and short message support
    • Inbound numbers
    • Dynamic Sender ID
    • Comprehensive Delivery Reports
Users can easily create a new Opportunity in Salesforce, directly from Converse.
Additional messaging capabilities for Salesforce include:

  • Seamless Object Integration
    • Single & Blast SMS/MMS from Any Object (Page layouts & List views)
    • SMS List on Object Related Lists
    • Conversations for All Objects
  • Seamless CRM Actions from any Conversation
    • Update Object
    • Update or Add Action
    • Create New Leads
  • Automation of Conversations
    • Workflows
    • Scheduling
    • Triggers based on inbound messages
  • SMS/MMS Templates
    • Merge Field Support for Templates on All Objects & Multi Objects
Need to create a new event in Salesforce? You can, directly from Converse.
Key Salesforce Feature support includes:

  • Platform encryption
  • Salesforce1 & Lightning Ready
  • Force.com Solutions
  • Native SMS Storage
  • Native Reports
  • Apex API
  • Security Model (permission schema)
  • Sandboxes
  • MultiOrg Architecture
  • Communities
  • Customer & Partner Portals
  • Pardot and Marketo integration
Seamless support for Salesforce1 and Lightning.

See the Magic of Messaging

Once you experience the power of SMS-Magic for yourself, you’ll wonder why you didn’t use it sooner.

Just click the button below to get a FREE demo or TRIAL download.

More Insights

 

How to Increase Revenues with Salesforce and SMS-Magic

Learn how seamless integration, market leading capabilities and proven best practices can and will increase your revenues.

 

Get a Demo with Salesforce

You really get the power of conversational text messaging when you try it for yourself. We offer a free trial on Salesforce. Just click the link above to try it. You’ll wonder why you waited so long.