We all know that Salesforce Process Builder is the foundation of automating workflows, including automated SMS text messaging. We also know the problems with Process Builders; they’re sophistication means they’re more likely to fail when you least expect it, or want it.

Yes, Salesforce triggers emails to an admin when a process or flow builder fails. But many times these failures are difficult and time consuming to debug and fix.  Particularly in cases where you have configured complex business processes, like compliance.

If the problems with Process Builders impact a business flow, it’s darned inconvenient.

When the problems with Process Builders impact regulatory compliance, it can mean huge fines, lawsuits and more. Take GDPR and text messaging compliance as an example. A failed Process Builder could lead to a fine of up to 10% of your revenues. With TCPA and CASL it could be up to $1500/message. That’s a big risk.

Avoiding the Problems with Process Builders

That’s why we created our upcoming automated compliance for Converse without the need for Process Builders. Now that’s risk control.

Converse Compliance meets global compliance requirements, from the strictness of GDPR and upcoming CCPA, to TCPA, CASL and more.

Our Clickable Wizards guide you through the configuration of any type of compliance you need, easily and effectively. Converse automatically enforces whatever compliance options you select, across capturing consent, creating an evidentiary Audit History and managing consent withdrawals.

All with no coding, and no problems with Process Builders.

Here’s a sneak peak of our clickable compliance configuration. It’s simple and intuitive, and also the most powerful, flexible text messaging compliance on the planet. Imagine, days vs. months to configure complicated compliance.

Welcome to the power of simple business text messaging, from SMS-Magic.

Converse Clickable Compliance

Stay tuned next week for more exciting news about the next generation of compliant SMS messaging. You’ll be glad you did!


If you haven’t yet adopted business text messaging for your team and want to learn more, schedule a demo and we’d be happy to share our expertise with you, answer questions and show you what text messaging can do for your business results.

 

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Categories: Compliance, Texting From CRM

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