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4 Tips to Buy the Best SMS for your Contact Center

4 Tips to Buy the Best SMS for your Contact Center

Nearly 90% of customers waste a full 24-hour day on hold with contact centers each year. That's not exactly a great brand experience, is it? When you buy the best SMS for your contact center, you accelerate response and resolution, creating important competitive...

4 Tips to Buy the Best SMS for your Contact Center

Nearly 90% of customers waste a full 24-hour day on hold with contact centers each year. That's not exactly a great brand experience, is it? When you buy the best SMS for your contact center, you accelerate response and resolution, creating important competitive...

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Batch Texting from the SMS-Magic Portal – it’s Easy!

Batch Texting from the SMS-Magic Portal – it’s Easy!

You might not want to use your CRM for all your campaigns. If you’re in a rush and need to send a campaign to a list of contacts, listen up- there’s an easy way out. Did you know that you can send bulk messages from the SMS-Magic portal? You just need to upload a CSV...

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Top 10 Messages for Etailers (SMS Templates)

Top 10 Messages for Etailers (SMS Templates)

E-commerce sales are slated to reach nearly $500 billion in 2018, according to eMarketer. Players will slug it out on factors like pricing and shipping. Customer loyalty will ensure you thrive, and texting enables you to leapfrog over your competition. SMS templates...

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9 Ways to Leverage The Power of MMS Messaging for Business

9 Ways to Leverage The Power of MMS Messaging for Business

A picture is worth a thousand words. Have you ever wondered why? That’s because our brains process visuals 60,000 times faster than text. How can you leverage the power of the visual medium? MMS messaging can help your business get an edge over the other brands that...

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The Future of Conversational Messaging..

The Future of Conversational Messaging..

Conversational Messaging: The Future of 2-Way Business Communication Messaging and Salesforce Einstein shared centerstage at Dreamforce ’16. Marc Benioff spoke about how many of us prefer to communicate with mobile messaging, yet many companies “are not equipped to...

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