Why Businesses Need a Message-Enabled Loyalty Program

Why Businesses Need a Message-Enabled Loyalty Program

A successful loyalty program is one that makes the overall brand experience better—as perceived by your customers. There’s significant opportunity to drive business growth, retention and customer satisfaction through loyalty programs as only 22% of Members[1]...
Messages with Empathy Show Customers You Care

Messages with Empathy Show Customers You Care

Customers who are emotionally connected are more than double[1] the value of highly satisfied customers, on a lifetime basis, according to Harvard Business Review (HBR). Empathy gets a lot of lip service from marketers and salespeople, but to grow our companies we...
Real Estate Agents Use Texting to Simplify Home Buying

Real Estate Agents Use Texting to Simplify Home Buying

Once a buyer opts into your SMS text messaging program, you know that you have their attention. This is your opportunity to begin building a meaningful, trusting relationship with your leads by guiding them through the home buying process. You know that home buyers,...